Privacy Policy

Get A Reno Privacy Policy & Disclosure Statement

At Get A Reno, we are deeply committed to protecting your privacy and ensuring transparency regarding how we collect, handle, and safeguard your personal data. This Privacy Policy governs the information collected through our website, consumer web forms, communication channels, and our mobile text messaging (SMS) programs within the United States. By interacting with our platform, you consent to the data collection and usage practices described herein.

1. What Personal Information Is Collected

We collect personal information that you voluntarily provide to us when you request an estimate, book a repair, submit an application form, or opt-in to receive corporate communications. This information may include:

• Your name, email address, mobile phone number, and physical property address.
• Specific details regarding your residential or commercial repair, maintenance, or project requirements.
• Professional qualifications, tool inventories, and experience history if applying to our technician programs.

2. How Personal Information Is Used

We use your collected personal information strictly to deliver, manage, and improve our regional property preservation services. Specifically, this data allows us to:

• Schedule on-site repair appointments and process technical project quotes.
• Dispatch designated field technicians or localized territory operators to your property.
• Send essential project updates, scheduling tracking links, and transactional invoicing details.
• Maintain active operational support and address customer service inquiries efficiently.

3. Who Personal Information Is Shared With

We do not sell, rent, or lease your personal information to third parties. To fulfill your service requests, your data is shared exclusively with our internal corporate dispatch teams, certified independent contractors, or localized exclusive territory licensees assigned to your specific geographic area. These parties are strictly bound by confidentiality agreements to use your data solely for executing your requested Get A Reno services.

4. Strict SMS Opt-In Privacy Guardrails

We maintain absolute boundaries regarding your mobile communications privacy. SMS consent is not shared with third parties. No mobile opt-in data, text message consent, or associated personal information will be shared with, sold to, or shared with third parties, affiliates, or external partners for marketing, promotional, or independent commercial purposes under any circumstances.

5. Compliance and Accessibility

To ensure full compliance with mobile carrier guidelines and federal privacy regulations, a direct link to this Privacy Policy is prominently placed near the consent language on every web submission form. Additionally, a permanent link to this policy is maintained within the footer of every page across our website for immediate consumer access.