Terms and Conditions
Get A Reno Terms and Conditions & SMS Terms of Service
Welcome to Get A Reno. These Terms and Conditions govern your use of our website, property preservation platform, booking services, and mobile communication programs within the United States. By accessing our services, submitting a web form, or scheduling a project, you agree to be bound by these terms in full.
1. Scope of Services
Get A Reno connects property owners with professional home repair, carpentry, drywall, and property maintenance services executed by our independent contractors or exclusive territory licensees. All service bookings, digital quotes, and project timelines are subject to real-time availability and on-site physical structural assessments.
2. SMS Terms of Service
By opting into SMS text messaging from a Get A Reno web form, booking portal, or any other digital medium, you are explicitly agreeing to receive text messages from Get A Reno. This includes SMS messages for conversational updates, real-time appointment reminders, project quote alerts, arrival notifications, and account administrative disclosures.
Our mobile communication program operates under the following strict compliance disclosures:
- Messaging frequency may vary depending on your active service volume, ongoing project schedules, and customer support inquiries.
- Message and data rates may apply for any messages sent to you from us and to us from you, according to your mobile carrier rate plan.
- To opt out at any time, text STOP to any message received from Get A Reno. Replying STOP will immediately terminate your enrollment in our mobile messaging program.
- For assistance, text HELP to any message, or visit our website to reach our centralized customer support team directly.
3. Important Resource Links
We prioritize your data security and operational clarity. Please utilize the resources below to review our comprehensive operating guidelines:
- Visit our website to view our complete structural policies and terms of service.
- Visit our dedicated privacy page to review our full US Market Privacy Policy, which explicitly mandates that SMS consent is not shared with third parties under any circumstances.
4. Limitation of Liability
Get A Reno provides a digital coordination, quoting, and deployment infrastructure. While we enforce strict quality benchmarks across our network, all final on-site finish adjustments, material installations, and spatial transformations are verified and signed off by the customer during the final project walkthrough, ensuring absolute satisfaction and structural transparency.